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Product Information
Stamped kits come with the design printed directly on the fabric. No counting required — just follow the colors!
Counted kits use a blank fabric and a chart. You count stitches based on the pattern.
Each kit includes:
- Embroidery hoop
- Printed counted cross stitch pattern
- Aida cloth
- Tapestry needles
- DMC floss
- Organic batting for framing
- Felt for backing
- Hand drawn directions specific to my kits
Not at all! Our kits are designed to be beginner-friendly. We include everything you need and provide simple instructions. Many find it relaxing and even meditative.
Yes! You can upload your photo or artwork, and we’ll transform it into a custom cross-stitch kit with hand-matched colors and clear instructions. Perfect for gifts, pets, and keepsakes.
It depends on the size and your stitching speed. Small designs may take a few evenings, while larger pieces can take weeks. But that’s part of the fun!
Ordering & Shipping
Shipping times vary based on your location. You can find detailed information on our Shipping Policy page.
We offer hassle-free returns on unopened kits within 30 days of purchase. For more details, visit our Returns and Refunds page.
If you need to change or cancel your order, please get in touch with our customer service team immediately. We can make changes or cancellations if the order has not been processed.
You can check the status of your order by logging into your account on our website or by tracking your order here. You will also receive email updates as your order progresses.
Yes, it is normal for different products to be shipped from different warehouses or held by customs for varying periods. Your order may arrive in multiple packages and at different times, but all items should typically arrive within the expected delivery time frame. If you have concerns, please contact our customer service team for assistance.
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