Privacy Policy

🔒 Privacy Policy

At Stitch Palette, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

---

1. What Information We Collect

When you visit our site or make a purchase, we may collect the following information:

• Your name

• Billing and shipping address

• Email address

• Phone number (optional)

• Payment information (processed securely via our payment provider)

• Order details and product preferences

• IP address, browser type, and device information

We do not store full credit/debit card numbers. Payments are handled securely by third-party processors like Shopify Payments or PayPal.

---

2. How We Use Your Information

We use your information to:

• Process and ship your orders

• Communicate with you about your order or customer service inquiries

• Improve our products and website experience

• Send updates or marketing emails (only if you opt-in)

---

3. Sharing Your Information

We only share your data with trusted third parties necessary for:

• Fulfilling your order (e.g., shipping carriers)

• Secure payment processing

• Marketing services (only if you’ve opted in)

We do not sell or rent your personal information to anyone, ever.

---

4. Email Marketing

If you sign up for our newsletter, we may send occasional emails about new kits, exclusive offers, or stitching tips. You can unsubscribe anytime using the link at the bottom of any email.

---

5. Cookies

Our website uses cookies to:

• Improve site functionality

• Understand how visitors use our site

• Remember items in your cart

You can adjust your browser settings to disable cookies, but this may affect your experience on our site.

---

6. Your Rights

Depending on your location, you may have rights under data protection laws, including:

• Access to the personal information we hold about you

• Request corrections or deletion of your data

• Opt out of marketing communications

To exercise your rights, please email us at info@stitchpalette.com

---

7. Data Security

We implement strong security measures to protect your information. While no system is 100% secure, we take every precaution to keep your data safe.

---

8. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date.

---

9. Contact Us

For questions or concerns about your privacy, reach out to us at:

📧 info@stitchpalette.com